Premium
Volvo S90 or similar
Pick-Up: Meet &
Greet
5 Seats
Unlimited Mileage
5 Bags
Fuel to Full
Damage &
theft coverage
Automatic
Optional Extras – Payable at Pick-Up
Additional Driver
GPS
Child Toddler Seat
Booster Seat
Infant Child Seat
Customer Rating
8.3 / 10
Overall Customer RatingHow Did We Get this Score?
8.2 / 10
Overall Value for Money6.5 / 10
Cleanliness of the Car7.3 / 10
Service at the Rental Desk8.4 / 10
Car Hire Pick-Up Process6.8 / 10
Car Hire Drop- Off Process
Average waiting time is 21 mins
Excess Cover
Rental Car Excess Insurance
When you pick up your car, the supplier will usually have to hold a deposit on your card to cover the excess which you will have to pay in the event of the car being damaged or stolen.Cover yourself against paying any potential excess for only OMR 37.50 (OMR 37.50 = USD 95.16). If you select this product, you will be agreeing to the policy Terms and Conditions.*
- Reimbursement of incurred excess payment up to USD 5,000.00
- Theft of personal belongings cover
- Accidental damage to tyres, windows, windscreen or sunroof included
- Theft, accidental loss or damage to rental car keys
More Information
*You must be between 18 and 80 years of age to avail of this product. This policy is brokered by Swan international Assistance Brokerage SAL and underwritten by Caisse Mutuelle Laïque (CML). T&C’s documentation is available in English only.
You will receive no cover. You will pay for any damages or unexpected charges that occur during your rental.
Trip Summary
Great choice!
Popular Car:
You picked a frequently booked car in Dubai International Airport.Unlimited Mileage:
Drive as much as you want with no extra cost.Price Summary
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Premium
Volvo S90 or similar Pick-Up: Meet & Greet
5 Seats
Unlimited Mileage
5 Bags
Fuel to Full
Damage &
theft coverage
Automatic
Pick-Up Details
Supplied by:
Europcar
Pick-Up Type
Meet & Greet
Address:
Dubai Intl Airport
Contact Number:
+971525800788
Opening hours
Monday to Sunday: 00:00 – 23:59
Note: If you’re early, late, or delayed, please call the desk
number listed above.
Drop-Off Details
Supplied by:
Europcar
Pick-Up Type
Meet & Greet
Address:
Dubai – Downtown
Contact Number:
+971525800788
Opening hours
Monday to Sunday: 00:00 – 23:59
Note: If you’re early, late, or delayed, please call the desk
number listed above.
Important Information
Limited Supplier Insurance
The Limited Supplier Insurance covers bodywork damage & theft. It doesn’t cover damage or loss of keys, tyres, windscreen, glass / undercarriage.
Refundable Security Deposit
OMR 20.00
Damage & Theft Excess
OMR 22.00Damage and Theft excess is the maximum amount the lead driver pays in the event of damage, theft or incident. The excess amount depends on the car hire company.
Still unsure about excess? See below.
For example, you scratch the body of the car while parking. The damage costs OMR 800. You’ve agreed with your car hire company that the maximum excess is OMR 500 In this case, you will pay OMR 400 toward damages as agreed with the car hire company.
Please Click here for more information on insurance.
Want the best cover?
With our Premium Cover you’re refunded for any incurred excess charges. Don’t take the risk. Take our Premium Cover.
ACCEPTED
Credit / Debit CardPlease Click here for more info on accepted payment.
Book a car on our site using your preferred payment method. Remember you will need one of the accepted payment methods to temporarily hold the Refundable Security deposit / excess when you pick up the car. The payment used in making the booking does not need to be the same credit card as the one required to secure the deposit at the car rental desk. If you’re unsure that your card is a credit card, check with your bank before you pick up the car. Prepaid cards are not accepted.
NOT ACCEPTED
Prepaid and Electronic CardsMinimum Requirements
- Credit / Debit Card has both the first name and surname of the main driver.
- A digital version of your car hire voucher found in your confirmation email.
- The main driver’s original full licence (physical driving licence) held for a minimum of 1 year(s) with no major endorsements. UK licence holders must present a photocard licence.
- Additional photo ID on an official document e.g. passport or national ID card.
- Any other documentation specified on your car hire voucher.
Insurance Coverage
Theft waiver (TW): Includes 5% tax; Excess 0 AED
Collision damage waiver (CDW): Includes 5% tax; Excess 2,000 AED
Third party liability protection (TP): Includes 5% tax; Maximum Coverage 1,000,000 AED
The Excess Liability is the amount determined by the car rental supplier for which you can be held liable in case of damage/theft of the vehicle. Damage to or loss of tyres, windscreens, glass and undercarriage may not be covered by the CDW (Collision Damage Waiver). Please check with the rental agent at the desk.
If you purchase the Excess Reimbursement Insurance from a third party, the main driver will be required to present their credit card at the rental desk in order for the car rental agent to authorise the deposit.
For drivers between the age of 21 to 24 years old the accident or damage excess is AED 2,500
Driver’s Age (21 to 99 Years)
Customers who fall outside the age limitations will not be able to hire a car unless there is a young or senior driver fee specified in this section. Please note that if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.
Driving Licence
The main driver’s original full licence (physical driving licence) held for a minimum of 1 year(s) with no major endorsements. UK licence holders must present a photocard licence.
If your driving licence is not in the Roman alphabet (i.e. if it is in Arabic, Greek, Cyrillic or Chinese), you are required to bring an International Driving Permit and your domestic licence. For driving licences from countries not part of the international driving licence treaty, an official translation of the licence must be presented with the original licence.
When renting within the EU, customers who do not hold a driving licence issued by an EU/EEA country or Switzerland may also be required to present an International Driving Permit along with their domestic licence. UK licence holders do not require an International Driving Permit to rent within the EU, unless the driving licence has been issued in Gibraltar, Guernsey, Jersey or the Isle of Man, or is a paper driving licence, in which case an International Driving Permit may be required along with the customer’s domestic licence.
Damaged driving licences will not be accepted at the rental desk
When renting within the AE, all renters who want to rent a car must present a valid passport alongside any other requested documentation. State or National Identifications will not be accepted
UAE RESIDENTS: A valid UAE driving license is a must, Emirates ID. NON-RESIDENTS: Visitors are encouraged to have an International Driving License / Permit prior from arrival to the UAE.
Customers from the following countries can drive in the United Arab Emirates without an International Driving Permit (IDP); however, must hold driver’s license from the same country: GCC Countries: Saudi Arabia, Qatar, Oman, Bahrain, Kuwait. European Countries: Germany, Italy, Switzerland, Poland, Slovakia, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Portugal, Austria, France, United Kingdom, Norway, Romania, Luxemburg, Latvia, Serbia, Lithuania. North American Countries: United States of America, Quebec State in Canada. East Asian Countries: Japan, Australia, Singapore, People’s Republic of China, South Korea, New Zealand, Hongkong, African Country: South Africa
Additional Driver
Max additional drivers: 2. 25 AED per day. Max 150 AED. Includes 5% tax
Form(s) of ID
A valid photo ID (passport or national ID).
Deposit and Payment Card Information
ACCEPTED American Express, Bank Card, MasterCard (not prepaid), Visa (not prepaid). Debit card not accepted unless otherwise stated below. You must present a physical card at the rental desk. Stored versions of cards in mobile wallets will not be accepted.
A deposit amount from a minimum of AED 999.0 to a maximum of AED 2000.0 will be charged against your credit card for the duration of the rental. Your deposit is a guarantee held in the event of damage/theft of the vehicle. This will be released if there is no theft or damage during the rental period. Please note that this does not represent your total excess liability which can be found in the Insurance Coverage section.
NOT ACCEPTED: No other payment types will be accepted.
Virtual payment cards are not accepted.
A valid credit card in the first name and surname (no abbreviations) of the lead driver must be presented at the rental desk in order to pre-authorise/charge a deposit. Please be prepared to provide the PIN number of the credit card(s) presented as suppliers could require this to proceed with the rental contract.
In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver’s name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.
This location accepts Debit Cards. Conditions of debit card use: card must be in main driver’s name. MasterCard or VISA only. Debit cards must be issued by a bank. Please note, when using a debit card the deposit amount will be charged from your account, associated transactions fees may apply. The maximum rental duration when using a debit card is 28 days. Prepaid and electronic cards (Visa Electron) are not accepted.
A fuel deposit might be blocked on the main driver’s credit card. This is done to cover expenses that may occur if the renter fails to comply with the agreed fuel policy.
Tax Rate (5%)
Included in the rental price.
Fees
Please note credit card fees apply. Fees vary per card type, please check with the supplier at the desk.
Fuel Policy (Same to Same)
Your vehicle will be supplied with fuel. To avoid incurring fuel charges you will need to return it with the same amount of fuel as it had when you collected it. You may be required to leave a fuel deposit reserved on your credit card that will be released when you return your car with the required amount of fuel. Missing fuel will be charged on your return. The price per litre charged by the rental agent may be significantly higher than the price at the local service station. A refuelling charge may also be applicable.
Fuel charges are payable at the rental desk unless otherwise stated in the top section of rate details.
Special Equipment / Optional Extras
WiFi Access: 45 AED per day. Includes 5% tax
Infant child seat: 25 AED per day. Maximum 200 AED. Includes 5% tax; On request
Child toddler seat: 25 AED per day. Maximum 200 AED. Includes 5% tax; On request
Booster seat: 20 AED per day. Maximum 150 AED. Includes 5% tax; On request
Special equipment/optional extras may be requested at the time of booking, but they are not included in the rental price. They are paid in the local currency at the rental desk.
Mileage Policy
Unlimited
Travel Restrictions
All international, state and island crossings are disallowed.
Conditions of Optional Extras
Please note the following: The price of optional extras is subject to change without notice. Optional extras are subject to availability. Charges made at the desk may be subject to local/airport surcharges.
Car Types
The vehicle displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make / model of the rental vehicle will be the same as the vehicle displayed on our website.
Voucher
A digital version of your car hire voucher must be produced upon arrival at the rental desk. Failure to present the voucher means the car hire company may charge you at the local rates. Please note: We are not responsible for overcharges on rentals where the voucher was not presented to the car hire company on collection of the vehicle. If you do not present the required documents, the documentation is not valid or you do not have enough funds on your credit card, the car hire company may refuse to release the vehicle and no funds will be reimbursed.
Cancellation and No – Show Policy
What is your cancellation policy for fully prepaid or part-paid bookings?
- If you cancel 48 hours prior to your pick-up, you will be refunded in full.
- If you cancel less than 48 hours in advance of pick-up, you will receive a refund minus INR11650. If your online payment is less than INR11650, no refund will be made for your car hire booking.
- If your booking is made less than 48 hours before pick up, the cancellation policy will automatically apply to your booking.
- All cancellations should be made online via the Manage Booking page prior to the scheduled pick-up time and not with the car rental provider.
- You can make any changes to your booking up to 48 hours before pick-up, with no additional charge, however, live pricing will apply. If you amend your booking less than 48 hours in advance of pick-up, the amount you currently paid will be carried over to your new booking minus a late amendment fee of OMR 500. If you have paid less than OMR 500, no amount will be carried over to your new booking.
- If you cancel your booking less than 48 hours before pick-up you will be charged a cancellation fee of OMR500. If you have paid less than OMR 500, you will not be charged more than you currently paid.
If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.
If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.
In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.
Please be aware that if you cancel your insurance policy less than 24 hours before the start of your car hire agreement, no refund for insurance will be granted.
What is a no-show?
A ”no-show” occurs for the following reasons:
- You didn’t inform us about your cancellation prior to your pick-up time.
- You failed to pick up the car at the agreed time and date selected without notifying our customer service team of any delay before the pick-up time.
- Your flight is delayed which results in a late arrival at the rental desk and your flight number was not provided.
- You failed to provide the documentation that’s required to pick up the car.
- You failed to provide a credit card in the main driver’s name with enough available funds on it.
In the event of any of the above, no refunds will be made to you.
The car hire company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car’s security deposit. In the event of late arrival to the rental desk, and you failed to make contact with our customer service team before the pick-up time or your incoming flight details were not added to your booking, we cannot guarantee that the car will be available. In such a case, unless the car hire has been cancelled at least 48 in advance, you will not be entitled to a refund.
